Shipping Policy
At Neraya Foods, we strive to deliver your favorite products to your doorstep as quickly and safely as possible.
Delivery Time:
All orders are processed within 1 business day and delivered within 2–3 business days from the date of dispatch. Delivery timelines may vary slightly depending on your location and local courier service availability.
Order Processing:
- Orders placed before 2:00 PM (IST) are typically processed the same day.
- Orders placed after 2:00 PM or on weekends/public holidays will be processed on the next business day.
Shipping Coverage:
We currently deliver across major cities and towns in India. If your location is not serviceable by our courier partners, our team will contact you for an alternative solution.
Shipping Charges:
Shipping charges (if any) will be displayed at checkout before you complete your purchase.
Order Tracking:
Once your order is shipped, you will receive a tracking ID via email/SMS to monitor your delivery status.
Delays:
While we make every effort to ensure timely delivery, unforeseen factors such as weather conditions, courier delays, or public holidays may cause slight delays. We appreciate your patience and understanding in such cases.
For any questions related to your order or delivery, please contact our support team at sgayathri01@gmail.com.